[12:1165] Internal Database network communication error

Error:

[Critical] From: BSM@cellserver01.in.com "Backup_spec_01"  Time: 2/19/2014 10:14:51 AM

[61:4001]   Error accessing the database, in line 1490, file bcsmutil.c.

Database subsystem reports:

"[12:1165] Internal Database network communication error."

[Major] From: BSM@cellserver01.in.com "Backup_spec_01"  Time: 2/19/2014 10:14:51 AM

[61:4001]   Error accessing the database, in line 3073, file brsmutil.c.

Database subsystem reports:

"Internal error: DbaXXXX functions."

> This is related to RDS service/process running in the cell server which needs immediate attention. Whole site backup would fail if not actioned immediately.
> Restarting the DP services in cell server would eliminate these errors.

# omnisv status
    
ProcName Status [PID]
===============================
rds : Down
crs : Active [20740]
mmd : Active [20738]
kms : Active [20739]
omnitrig: Active
uiproxy : Active [20749]
Sending of traps disabled.
===============================
Status: At least one of Data Protector relevant processes/services is not running.

# omnisv stop

# omnisv start

This is just a workaround to bring the services up. Proper IDB maintenance and patch levels can reduce this situation. Check this link for detailed post on DP IDB Maintenance.