[61:4006] Couldnot connect to inet in order to start BMA@ "Device_name".

Backup Error

[Major] From: BSM@cellsrv01.in.com "winsrvspec01"  Time: 2/28/2014 6:53:57 PM
 [61:4006]   Couldnot connect to inet in order to start BMA@Mediasrv02.in.com "MSL2024_D1".

[Critical] From: BMA@cellsrv01.in.com "MSL2024_D1"  Time: 2/28/2014 6:54:55 PM
[90:1004] Device address not found.

Solution

>> The DP Inet service running in the media server is not reachable from the cell server and the Media Agent couldn't be started. When checked the media server is 'Removed' from production and was shutdown.

>> In this case, the device mapping of the drive should be removed/disabled 'MSL2024_D1' from DP and the backup spec need to be modified accordingly to eliminate failures in future.

>> You can verify the media server reachability from cell manager by pinging, telnet the DP port 5555, can also use omnitcpchk commands.

For ex:

[root@ cellsrv01:/root]

# ping Mediasrv02.in.com 

PING Mediasrv02.in.com: 64 byte packets

----Mediasrv02.in.com PING Statistics----

11 packets transmitted, 0 packets received, 100% packet loss

[root@ cellsrv01:/root]

# /opt/omni/sbin/utilns/omnitcpchk -host Mediasrv02.in.com 

Testing connection Mediasrv02.in.com <---> cellsrv01.in.com....

ERROR!

==============================

TcpCheck failed for host pair:

Mediasrv02.in.com <---> cellsrv01.in.com

[root@ cellsrv01:/root]

# telnet Mediasrv02.in.com 5555

Trying...

telnet: Unable to connect to remote host: Connection timed out

>> The backup would complete using the next device in line, if there are more than one device selected in the backup specification.

  

>> Optionally, the backup would also run with the next zoned drive that has correct SCSI path and available for this backup session.